• Pack the product in the original product packaging with the specially made inner packaging. We recommend that you return the product to this in order to minimize the risk of damage during transport.
• Attach your accompanying note or a copy of this and tick "Refusal" as a return case.
• Submit the package with your mail agent and save the receipt, you are responsible for the return. To make sure that the return comes, we recommend that you send it as Postnord Parcel.
When you return under the right of withdrawal, you will be responsible for returning. The return address is:
CDON.COM c / o PostNord Fulfilment AB
Bergvägen 1, Port 6
34132 Ljungby
Once the return has been received and approved on our stock, we will send you a confirmation of this by e-mail. We want to alert you that it may take up to 14 days for a return to be approved.
If you keep other items from your order, adjust the amount on the invoice and pay only for these and any shipping costs. If the invoice is already paid, our billing company Qliro will contact you regarding a refund when the return has been registered with us. When paying by card or direct payment, an automatic refund will be made to your account within five banking days.